We’re Here to Help

At Charlotte & Sophie, we’re committed to providing exceptional customer service every step of the way.

Whether you have a question about your order, need help with sizing, or need assistance with a return, our support team is here to help.

Customer Support Hours

Monday – Saturday
8:00 AM – 10:00 PM (EST)

📧 support@charlottesophie.com

We aim to respond to all inquiries within 24 hours.

Thank you for choosing Charlotte & Sophie. We look forward to assisting you.

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FREE SHIPPING

Orders in the United States are always shipped for free and insured with track & trace.

SECURE CHECKOUT

Every payment with us is 100% safe and covered by a security guarantee.

30-DAY BACK MONEY GUARANTEE

Shop with confidence. We offer a 30-day money-back guarantee if you’re not completely satisfied.