Shipping Policy

Below you’ll find everything you need to know about our shipping and delivery process.

Processing & Delivery Times

• Orders are processed within 1–2 business days.
• Once your order has been processed, it will be shipped and is typically delivered within 8–12 business days.

Please note that orders placed on weekends or public holidays will begin processing on the next business day.

We aim to make the ordering and delivery process as smooth as possible. If you have any questions, our customer support team is always happy to help.

Placing an Order

Ordering from Charlotte & Sophie is quick and easy.

1. Visit the product page and click Add to Cart.
2. Review your selected size, color, and quantity.
3. Click Checkout.
4. Enter your shipping and billing information.
5. Review your order details.
6. Complete your payment using your preferred payment method.

Once your order has been placed, you’ll receive an order confirmation email.

Payment Methods

We securely accept:

• Visa
• Mastercard
• American Express
• Discover
• Shop Pay
• Apple Pay
• Google Pay

All payments are processed through secure SSL-encrypted checkout for your protection.

Shipping Costs

We offer FREE shipping on every order.

There are no minimum purchase requirements or hidden shipping fees.

Shipping Your Order

Our team works hard to process and ship every order as quickly as possible.

Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Please note that delivery times are estimates and may vary due to factors outside of our control, such as weather, carrier delays, or high shipping volumes.

If you have any questions about your order, please don’t hesitate to contact our customer support team at support@charlottesophie.com.